Talk to our Website Migration Team

Frequently Asked Questions

• What is a website migration?

  When you move your website from one hosting provider to another you need perform a number of steps. Transfer the domain. Move all of your files across from the old hosting provider to us. Move any associated databases across to our systems. Update your configuration files and settings and test things out so that the new system matches the old system perfectly.

  With our migration service we handle all of this for you so you can get on with the task of running your business.

• How long does a migration take?

  Migrations can vary depending on how complicated the website is. With Blacknight a standard website migration can take up to 48hrs to complete, this can vary depending on the complexity of the project and you should ensure your old hosting account remains active until the migration is fully complete and we’ve informed you that you can now shut down your old hosting account.

• What information does Blacknight need?

  When you contact us in relation to a migration we’ll put together a proposal for you. On approval of this proposal we will require full access to your existing website, your control panel account with your existing provider.

• What if I have multiple websites?

  No problem. Our migration team would be happy to assist in migrating multiple website to your Blacknight account. Email sales@blacknight.com for more information.

• Can I preview my site before moving host?

  Yes, we insist that you preview your website and ensure you are 100% satisfied with the result before completing the migration process.